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Request For Tracking Number


Tracking Number For Orders

As you agreed at check out in our Terms and Conditions when placing your order Tracking Numbers for orders are not provided unless your order appears to have be delayed or has not arrived after two weeks.

We only request this number from our busy Shipping Department when your order has not arrive within a timely manner, or has been delayed for any reason or may have been delayed by the Customs service in your country.

Please Carefully Read Our Shipping FAQ Page at:


We only provide you with a tracking number on the basis that:

  1. You have checked that your local post office is not holding your order at their counter awaiting your collection (as many post offices worldwide do not advise customers of items waiting for you to pick them up)

  2. For orders outside Australia, you have also checked with your local Customs office that your item is not waiting there for you to pay taxes.

Allow three to five business days for our Shipping Department to locate your tracking number


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